Most of our customers take the view that having a standby power maintenance contract is crucial.

If there’s a power failure – mains or internal – you can rest assured that your UPS will be there to provide backup power, keeping valuable equipment alive and maintaining your essential services.

However, like any other major asset, these units need to be serviced regularly to ensure they’re ready when you need them and haven’t developed any faults.

We’re often asked about the difference between a maintenance contract and a manufacturer’s warranty.

In simple terms the differences are:

A standby power maintenance contract is a service provided by Celtronics that guarantees a rapid response , an annual service where parts and labour can be included if repair is necessary.

A manufacturer’s warranty does not guarantee an engineers response time to site if a fault should arise – whereas a maintenance contract does.

A manufacturer’s warranty does not offer a service visit to ensure the smooth running of the unit(s), whereas a maintenance contract does.

Every UPS needs to be serviced regularly to ensure that it is operating correctly and that its batteries are in good working order. As a minimum, a maintenance contract provides reassurance of knowing that an engineer is available when needed. Some customers are content with a simple annual subscription which guarantees the availability of an engineer within a given time frame. Others prefer a more comprehensive service. A tailored UPS Systems service contract can address all needs.

All our industry leading UPS maintenance packages include:

Dedicated Hotline

Regularly Service visits

Environmental checks

Electro-mechanical checks

UPS functional testing

Battery Assessment

Detail documentation of services

Recommendations for remedial work